Shipping policy

Shipping Policy

Turnaround
Items are made to order and shipped within 7 days unless otherwise stated.

Order Tracking
You will receive an email with a tracking number when your order has shipped.

Shipping Rates
We use flat rate shipping costs based on the price of your order.

Standard Shipping costs

  • Up to $40 - $7.99
  • $41-$99 - $10.99
  • Over $100 - $13.99

Expedited Shipping costs:

  • Up to $40 - $15.99
  • $41-$99 - $19.99
  • Over $100 - 29.99


Returns & Refunds

How To Return An Item
To be eligible for a return, your item must be returned within 7 days. The item must be in its original condition and unused to be returned unless there is a manufacturer defect. Certain types of items cannot be returned, like customized monograms or any other customized piece unless there is a manufacturer defect.

  • Please email info@remarkablemetalworks.com to request a refund and include the reason for refund. Once we receive your email we will include information on where to return the item.

Restocking Fee
All items are subject to a 15% restocking fee, this will be deducted from your refund. The original shipping costs will not be refunded.